Exchange & Shipping Policy


At Xperfumes, your satisfaction is our priority.

We accept returns or exchanges under either of the following conditions:
• The product is sealed, unopened, and in its original condition.
• There is a clear defect or issue originating from our product or packaging.

Returns or exchanges must be requested within 7 days of receiving your order.

Please note: Opened or used items cannot be returned or exchanged.
Shipping will be carried out by SMSA Shipping, and delivery to Cairo and Giza will take 1-2 Business Days & 3-5 Business Days to be delivered in other cities in Egypt in Both Free and Paid Delivery

For assistance, contact our support team.
Thank you for choosing Xperfumes.